Introduction

By using a Square Enix account, you can link multiple PlayOnline IDs to a single account and also use the Square Enix security token.

What is a Square Enix account?

A Square Enix account is a free service provided for authentication in all of Square Enix's online services.
Besides its use in all future online services, one can also associate multiple IDs from current services to a single Square Enix account and enjoy features only available to Square Enix account holders.

What is a security token?

A security token is a device that produces a constantly changing one-time password that can be displayed onscreen with the push of a button.
Because the device is completely detached from any hardware dealing in user authentication, it provides vastly improved security to the user.

What is a one-time password?

A one-time password differs from a typical ID or password in that it is a 6-digit numeric code that is produced and displayed on the security token's screen each time the token's button is pushed.
One-time passwords are very effective against spyware such as key loggers in that they are only valid for a set period of time and become invalid after they have been used once.

Logging in with a PlayOnline ID that is linked to a Square Enix account

The following procedures are necessary for using a Square Enix account in PlayOnline.

Obtaining a Square Enix Account

You will need a valid e-mail address to obtain a Square Enix account.

Obtaining a Square Enix Account You can obtain a Square Enix account through the Square Enix Account Management System. If you have a valid e-mail address, select "Don't have a Square Enix account?" and follow the onscreen instructions to obtain an account.

*You cannot obtain a Square Enix account with a cell phone e-mail address or PlayOnline e-mail address.

Logging in to the Square Enix Account Management System and Linking the PlayOnline ID

Linking the PlayOnline ID to the Square Enix account will enable you to enjoy various services such as the Square Enix security token.

PlayOnline ID Link Settings These settings can be performed from within the Square Enix Account Management System. After logging in, select Link Settings from the Services and Options menu and follow the onscreen instructions to link the PlayOnline ID.

*A maximum of ten PlayOnline IDs can be linked to a single Square Enix account.
*Once a PlayOnline ID has been linked to a Square Enix account, it can never be unlinked.

Registering a Security Token to a Square Enix Account

Log in to the Square Enix Account Management System and establish your Security Token Usage Settings.
Completing the Security Token Usage Settings process will activate the token you've purchased.

Security Token Usage Settings This can be performed from the Square Enix Account Management System. After logging in to the Square Enix Account Management System, select Security Expansion from the left menu, select Security Token Usage Settings, and follow the onscreen instructions to register your token.

*One security token can be registered to one Square Enix account.
*Multiple security tokens cannot be registered to a single Square Enix account, and a single security token cannot be registered to multiple Square Enix accounts.

Updating Your Member List

Once you have linked the PlayOnline ID to a Square Enix account you will need to enter the necessary data on the PlayOnline Viewer's member list.

Enter the "Member Name," "PlayOnline ID," and "PlayOnline Password."
Enter the Square Enix ID you've linked to the PlayOnline ID in the "Square Enix ID" field.

*The PlayOnline ID will need to have been linked to the Square Enix ID entered.

If you are using a Square Enix security token, select "Use" for "One-Time Password."

*Please note that if a security token is registered to an account, you will need to enter a one-time password when logging in.
*If you plan to use the Square Enix account without a security token, you will not need a one-time password.

Members whose PlayOnline ID is linked to their Square Enix account will be displayed as "Square Enix" instead of as "PlayOnline."

Log In

Select a member, verify that the entered information is correct, and select "log in."

Enter the Square Enix password. If you have selected "Use" for your one-time password, you will need to enter the one-time password displayed on your security token.

*When using a Square Enix account, you will need to enter the Square Enix password each time you log in.
*The Square Enix password cannot be saved to the hard disk.

FAQ

Q	If I have multiple PlayOnline IDs, will I need a different security token for each of these IDs?
A	No, up to 10 PlayOnline IDs can be linked to a single Square Enix account. If you set up a security token for the Square Enix account, you will be able to use it for all of the PlayOnline IDs linked to that account.
Q	Can I stop using my security token if I don't want to use it anymore?
A	You can remove your Square Enix security token from an account using the Square Enix Account Management System, but once you have done so, you will never be able to use it again.
Q	If I remove my Square Enix security token, will I still be able to obtain a Mog Satchel?
A	Characters from PlayOnline IDs that are linked to a Square Enix account will not be able to acquire a Mog Satchel after the security token has been removed. Existing Mog Satchels will not be affected.
Q	What do I have to do to obtain a Mog Satchel?
A	Each of the characters can obtain a Mog Satchel by registering a Square Enix security token to the Square Enix account the PlayOnline IDs are linked to.
Q	Can all of the characters under a PlayOnline ID obtain a Mog Satchel?
A	All characters on a PlayOnline ID using a security token can obtain a Mog Satchel.
Q	What do I do if my security token is lost or broken?
A	Please contact the Information Center immediately. As soon as we have confirmed that you are the account holder, we will remove the security token settings from the account in question. After the settings have been removed, you will be able to log in without using the security token.
Q	Is security token usage restricted by region?
A	No, security token usage is not restricted by region. However, you can only link Square Enix accounts and PlayOnline IDs that are from the same region. If you have a North American PlayOnline ID, please obtain a North American Square Enix account.
Q	I can't link my Square Enix account to my PlayOnline ID. What should I do?
A	Please make sure that the Square Enix account and the PlayOnline ID are from the same region. If they are from different regions, please create a new Square Enix account from the same region as the PlayOnline ID and link them together.
Q	I accidentally linked my security token to a different Square Enix account. What should I do?
A	Please contact the Square Enix Information Center.