Information
Updates
Apr. 23, 2014 03:50 [GMT] From: FINAL FANTASY XI
Support Functions Technical Difficulties (Apr. 23):FollowUp3

Due to network issues, we are currently still experiencing technical difficulties in which we cannot provide customer support via email through the Support Centre. GM services in-game are available now. The issue is currently being addressed, and new updates will follow as additional information becomes available.

Please note that GM calls/Support Centre tickets placed during this time will not be lost.

We apologise for the inconvenience and thank you for your patience.

[Date & Time]
Apr. 23, 2014 from 0:00 (GMT)

[Details]
- Customer support via email unavailable  through the Support Center.

[Cause]
- Network issues

[Affected Services]
- Various support-related functions