FINAL FANTASY XI Official Web Site
Nov. 30, 2017 05:31 [GMT] From: FINAL FANTASY XI
Current Known Issue (Nov. 30)

We have confirmed and are investigating the issue below. We ask for your patience as we resolve this issue promptly.

[Current Known Issue]

-Under certain circumstances, players are unable to obtain personal drops in Dynamis – Divergence.

We apologise for the inconvenience this may be causing.

*This issue was resolved in the version update performed on Dec. 11, 2017 5:00 (GMT)