Information
Updates
Apr. 27, 2018 17:46 [GMT] From: PlayOnline
Account Management System Maintenance (Apr. 30 - May 18)

System maintenance will be performed by our merchant services provider during the following period.

During this period, users may not be able to perform the actions listed below for credit card/ELV/PayPal. However, please note that these issues will only occur at intermittent intervals during this time. This does not mean that the referenced payments methods and functions will be unavailable for the duration of the period.

If you do experience an error while performing one of these actions, we ask that you please wait a bit before trying again. If the error you experience is persistent over an extended period of time, please contact the Support Centre for additional assistance.

[Date & Time]
Apr. 30, 2018 7:00 to May 18, 2018 18:59 (GMT)
Apr. 30, 2018 8:00 to May 18, 2018 19:59 (BST)

[Detail]
Users may not be able to perform the following actions using credit card/ELV:
- Register or edit method of payment
- Apply for the World Transfer Service
- Purchase of Content ID, Restoration

[Detail]
Users may not be able to perform the following action using credit card/ELV/PayPal:
- Add Square Enix Crysta

[Affected]
- Customers using credit card/ELV/PayPal as method of payment