Information
Updates
Nov. 2, 2018 15:30 [GMT] From: FINAL FANTASY XI
Support System Maintenance (Nov. 6)

We will be performing maintenance on our support systems at the time below, during which certain services will be affected. See below for details.

[Support Centre]
-The Support Centre Website will be unavailable during maintenance.
*You will still be able to reply to emails already sent by the Support Centre.

[In-game Support Desk]
-Service may be used as normal.

[Support Operations]
-During maintenance, both the GM service and the Support Centre will not be able to handle any enquiries.
We will resume handling after the maintenance has ended, in the order enquiries were received.

We apologise for any inconvenience this may cause, and we thank you for your understanding.

[Date & Time]
Nov. 6, 2018 from 7:00 to 9:00 (GMT)
* Completion time is subject to change.

[Affected Services]
-Support System