Jan. 11, 2019 10:11 [GMT] From: FINAL FANTASY XI

Suspension of I Dream of Mog Bonanza 2019 Prize Exchange

Because we have confirmed a possible issue with the prize exchange for the I Dream of Mog Bonanza 2019, we have temporarily suspended prize exchanges and removed the NPC "Bonanza Moogle" from each region. The issue is being investigated, and we ask for your patience. We apologise for any inconvenience this may cause.