Information
Updates
May 12, 2026 02:00 [GMT] From: PlayOnline
Account Management System Maintenance (May 12)

At the following time, maintenance will be performed on our payment processor's system.

During this period, you may be unable to perform the following operations or procedures using PaysafeCard.

We apologise for any inconvenience this may cause and ask that you please avoid performing these operations during the maintenance period.

[Date & Time]
May 12, 2026 1:00 to 5:00 (GMT)
May 12, 2026 2:00 to 6:00 (BST)
* Completion time is subject to change.

[Affected Service]
・Charging Square Enix Crysta using PaysafeCard as a payment method