FINAL FANTASY XI Official Web Site
Information
Updates
12 Juin 2018 16:10 [GMT] From: PlayOnline
Recovery from Square Enix Account Mailing System (Jun. 12)

At the times below, our email system experienced technical difficulties that may have delayed automated email correspondences from the Square Enix Account Management System.

The issue has been resolved, and the service is currently functioning as normal.

If you were seeking a password reset or similar service that required automated email correspondences but did not receive it, we are sorry for the trouble but ask that you please go through the process again.

We apologise for any inconvenience this may have caused.

[Date & Time]
Jun. 11, 2018 2:04 to Jun. 12, 2018 6:44 (GMT)
Jun. 11, 2018 3:04 to Jun. 12, 2018 7:44 (BST)

[Details]
Delays with the automated e-mail correspondences from the Square Enix Account Management System

[Cause]
Server equipment issue

[Affected Service]
Square Enix Account Management System