The Character Reactivation Service offers customers who have deleted their characters an opportunity to adventure through Vana'diel once again with their original characters. When you obtain a FINAL FANTASY XI Content ID, you can have previously deleted character data restored onto that ID, and resume play immediately!

*	The application process for the Character Reactivation Service will differ according to your current FINAL FANTASY XI service status. Please confirm whether you are eligible before applying.
*	Even if you are eligible for this service, there may be rare cases in which character reactivation is not possible.

Eligibility for the Character Reactivation Service

-	The applicant must be a current PlayOnline member.
-	The applicant has cancelled a FINAL FANTASY XI Content ID, and is unable to use the regular Content ID reactivation process because the reactivation period has passed.
-	The applicant has deleted his or her character.
*	The above eligibility also applies to applicants who have deleted their characters on their Content IDs before creating a different character on the same Content ID.
*	The above eligibility also applies to applicants who have deleted their characters on their Content IDs before cancelling the ID itself.
Applicants will be ineligible for the service if any of the following apply:
-	The applicant has cancelled his/her PlayOnline account, but has never obtained a FINAL FANTASY XI Content ID.
-	The character has not been deleted automatically or deleted by the applicant.
-	The character has not been deleted and can be reactivated using "Reactivate Content ID" under Membership.
-	The applicant is currently playing, using the 14 Day Free Trial.
-	The applicant had his/her PlayOnline membership revoked due to violations of the "PlayOnline Member Agreement," "PlayOnline Software License Agreement," "FINAL FANTASY XI Software License Agreement," and/or "FINAL FANTASY XI User Agreement."

Customers who can still reactivate their characters through the regular reactivation process cannot use the Character Reactivation Service. Please confirm before applying.

[ Regular reactivation process ]
Character data is stored for 3 months after the Content ID has been cancelled. Within that time frame, Content IDs can be reactivated. If you perform reactivation procedures after 3 months have passed and your data has not yet been deleted, you will be able to reactivate your Content ID. If you would like to reactivate a Content ID, you can do so on the PlayOnline Viewer from: Service & Support → Membership → Contents → Reactivate ID.

Customers who cannot reactivate their characters through either of the above methods are eligible for the Character Reactivation Service.

Character Reactivation Service Q&A

NOTE

Please note the following:

*	Before you apply for the Character Reactivation Service, please make sure that your web browser is configured to accept cookies.
*	Customers who are able to use the regular reactivation process for PlayOnline and FINAL FANTASY XI services are asked to do so.
*	Applications cannot be accepted during PlayOnline/FINAL FANTASY XI maintenance.
*	Customer support is unable to field questions regarding eligibility. Please confirm your eligibility by completing the application process.

Payment

Fees will be incurred once the character reactivation process has been completed. The fee is $12.95 (USD) for the first character, and $1.00 (USD) for each additional character beyond the first. Payments will be due the month following reactivation.