How to Apply

Agree to the "Character Reactivation Service Guideline."

Applicants must understand and accept several conditions to be eligible for the Character Reactivation Service. Please read and agree to the "Character Reactivation Service Guideline" before applying.

Application Process

After agreeing to the guideline, you can proceed to the application form.
Please input the required information, and a current e-mail address where you can be contacted.

[ Application Requirements ]
To apply for the service, you must be able to provide all information listed below:

1. PlayOnline ID
2. PlayOnline Password
3. Enter one of your registration codes. *

*	Please enter a previously registered PlayOnline or FINAL FANTASY XI registration code.

Issuing of New Registration Code

If your application is in order, you will be able to proceed to the "Character Reactivation Service Management Screen" (henceforth referred to as the "management screen"). The management screen will display a list of all characters that can be reactivated using the service.

Obtaining FINAL FANTASY XI Content IDs (Applying within the PlayOnline Viewer)

Here, preparations are made for character reactivation.
Go to the "Content ID" section of the FINAL FANTASY XI main menu, and obtain Content IDs for any characters you wish to reactivate (refer to the management screen for a list of your previous characters).
Please log out of PlayOnline once after obtaining your Content ID(s).

*

Please make sure to only "obtain" Content IDs. If you create new characters on the Content IDs you obtained, you will be unable to use them for the characters you wish to reactivate. If you have created a character or cannot obtain a new Content ID because you already possess the maximum number of Content IDs obtainable, please delete any characters you don't need and use the deleted characters' Content IDs for the reactivation.

*

Obtaining a new Content ID while already possessing 16 Content IDs (including cancelled IDs) will cause a previously existing Content ID to be deleted. Please keep in mind that doing so will make you unable to reactivate any of the characters previously displayed on the management screen that were created on that deleted Content ID in the past. In the case that you already possess 16 Content IDs (including cancelled IDs), please delete any characters that you do not need before performing the reactivation procedures.

Select character(s) for reactivation

After obtaining the necessary Content IDs, go to "Reactivate Character" to proceed to the "Character Reactivation" screen. Here, you will be able to select which character(s) you wish to reactivate.

*	If you closed the management screen during the application process, please return to STEP 2 to log into the management screen again.
*	The maximum number of characters you can reactivate is equal to the number of Content IDs you obtained in STEP 4. Please obtain additional Content IDs if you wish to reactivate more characters.

Reactivation complete

After completing the character reactivation process, you will be able to enjoy PlayOnline and FINAL FANTASY XI services once again with your reactivated character(s).

*	If you are logged into PlayOnline when the character reactivation process is completed, please log out of PlayOnline once, then log in again.

Character Reactivation Service Guideline

In order to apply for the Character Reactivation Service, the applicant must read, understand, and agree to the "FINAL FANTASY XI User Agreement" and the "Character Reactivation Service Guideline" below. Once the application process is completed, it is understood that the applicant has agreed to all the terms in the guideline.

[ About Character Reactivation ]

-	You may be unable to reactivate every character that you created in the past. Please check which of your characters can be reactivated in the management screen before obtaining Content IDs.
-	Even if a character is reactivated, certain data (such as items and equipment that were put up for sale in the auction house) may be irretrievable.
-	If the name of your reactivated character is the same as another character currently being used in that world, you will need to select a new name for the reactivated character at the initial login.
-	If you create new characters on the Content IDs you obtained, you will be unable to use them for the characters you wish to reactivate.

[ About Real Money Trading (RMT) ]
The purpose of the Character Reactivation Service is to provide an easy way for FINAL FANTASY XI players who have cancelled their Content IDs to resume playing with their original characters.
Therefore, it is strictly forbidden for users to utilize this service for RMT (Real Money Trading) transactions such as character/account selling. Also, Square Enix Co., Ltd and all of its subsidiaries cannot be held responsible for any and all damages resulting from applicants violating this agreement.

[ Other Agreements ]

-	To enjoy expanded services such as FINAL FANTASY XI: Chains of Promathia, you will need to install the appropriate expansion disc.
-	This service applies to former PlayOnline members who joined using the North American version of the PlayOnline Viewer. Thus, North American versions of PlayOnline and PlayOnline-compatible software are needed in order to apply for reactivation and resume play.