Aug. 4, 2008 10:00 [PDT] From: PlayOnline

North American Customer Support Outage (Aug 4)

The PlayOnline Information Center and GM petition services are unable to provide customer support due to technical difficulties during the time shown below. The issue is being investigated and addressed, and new updates will follow as additional information becomes available. Thank you for your patience. [Date & Time] Aug. 4, 2008 9:00 (PDT) [Details] - PlayOnline and FINAL FANTASY XI GM petition services are unavailable. - The PlayOnline Information Center is unable to assist with issues requiring account verification. [Cause] Under investigation [Affected Services] PlayOnline and FINAL FANTASY XI GM Services and the PlayOnline Information Center for North America