Oct. 27, 2008 15:57 [PDT] From: PlayOnline

North American Customer Support Recovery (Oct. 27)

The PlayOnline Information Center and GM petition services were unable to provide customer support due to technical difficulties during the time shown below. However, we are pleased to announce that the issue has been resolved. Thank you for your patience and understanding in this matter. [Date & Time] Oct. 27, 2008 from 15:00 to 15:45 (PDT) [Details] - PlayOnline and FINAL FANTASY XI GM petition services were unavailable. - The PlayOnline Information Center was unable to assist with issues requiring account verification via phone support. - The Web Chat support was unavailable. [Cause] Network connection difficulties [Affected Services] - PlayOnline GM petition service - FINAL FANTASY XI GM petition service - PlayOnline Information Center