It has come to our attention that certain individuals are contacting FINAL FANTASY XI players in-game, and referring them to fake websites resembling the log-in page of the official Linkshell Community site. The fraudulent site directs players to enter their PlayOnline ID and password, with the intent of using the collected information to compromise the account. We are currently investigating and working to take the appropriate actions against these malicious websites.
Be careful with your information so as not to become a victim of "phishing." Do not disclose your PlayOnline ID or password to anyone or attempt to log-in anywhere other than the official FINAL FANTASY XI Linkshell Community and PlayOnline website.
*The only exception is when dealing directly with a PlayOnline Information Center representative via the PlayOnline Service & Support Web Chat system. You may be asked for your PlayOnline ID or registration code in such cases.
Also, please note that no Square Enix representative (Game Master (GM) staff included) will ever ask you to provide your PlayOnline ID or password from within the game or via e-mail. If you experience such a request while in-game, please contact a GM to report it.
Keep your data safe! Keep your PlayOnline ID and Password secure!
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