Jul. 3, 2009 08:10 [PDT] From: PlayOnline

Temporary Suspension of GM Support (Jul. 5)

At the following time, we will be performing maintenance on the network system. During this time, US and EU GM Support will be unavailable. Any outstanding calls that are not finished by Jul. 5, 2009 at 8:00 (PDT) will be cleared. If you still require assistance, we ask that you send in your petition again after 12:00 (PDT). We apologize for any inconvience this may cause you and thank you for your understanding in this matter. [Date & Time] Jul. 5, 2009 from 8:00 to 12:00 (PDT) [Affected Services] US and EU region PlayOnline and FINAL FANTASY XI GM Services [Cause] Internal Network Maintenance