Information
Updates
Apr. 15, 2014 20:00 [PDT] From: FINAL FANTASY XI
Support Functions Technical Difficulties (Apr. 15)

Due to network issues, we are currently experiencing technical difficulties in which we cannot provide customer support in-game or through the Support Center. The issue is currently being addressed, and new updates will follow as additional information becomes available.

Please note that GM calls/Support Center tickets placed during this time will not be lost.

We apologize for the inconvenience and thank you for your patience.

[Date & Time]
Apr. 15, 2014 from 7:00 p.m. (PDT)

[Details]
- Customer support unavailable, both in-game and through the Support Center.

[Cause]
- Network issues

[Affected Services]
- Various support-related functions