Information
Updates
Apr. 27, 2018 10:44 [PDT] From: PlayOnline
Account Management System Maintenance (Apr. 30 - May 18)

System maintenance will be performed by our merchant services provider at the following time.

During this period, users may not be able to perform the actions listed below for credit card/PayPal/Boleto Bancário. However, please note that these issues will only occur at intermittent intervals during this time. This does not mean that the referenced payments methods and functions will be unavailable for the duration of the period.

If you do experience an error while performing one of these actions, we ask that you please wait a bit before trying again. If the error you experience is persistent over an extended period of time, please contact the Support Center for additional assistance.

[Date & Time]
Apr. 30, 2018 12:00 a.m. to May 18, 2018 11:59 a.m. (PDT)

[Detail]
Users may not be able to perform the following actions using credit card:
- Register/edit method of payment
- Apply for the World Transfer Service
- Purchase of Content ID, Restoration

[Detail]
Users may not be able to perform the following actions using credit card/PayPal/Boleto Bancário:
- Add Square Enix Crysta

[Affected]
- Customers using credit card/PayPal/Boleto Bancário as method of payment