Information
Updates
Aug. 6, 2018 04:29 [PDT] From: PlayOnline
Recovery from Square Enix Account Management System Issue

At the time below, our payment agency’s systems experienced technical difficulties causing errors when using credit cards, or PayPal/Boleto Bancário for the actions below.

We are pleased to announce that the issue has been addressed, and we apologize for any inconvenience this may have caused.

[Date & Time]
Aug. 3, 2018 1:15 a.m. to 1:28 a.m. (PDT)

[Detail]
Errors being displayed when using credit cards for the following:
-Registering or changing payment method
-Purchasing a Security Token
-Apply for the World Transfer Service
-New service account subscriptions, reinstatement
-Purchasing Expansions and additional scenarios

Users may not be able to perform the following actions using credit card/PayPal/Boleto Bancário:
-Charging for Square Enix Crysta

[Affected Service]
Square Enix Account Management System