Jan. 23, 2020 22:24 [PST] From: FINAL FANTASY XI
Support System Maintenance (Jan. 26)

During the time period below, maintenance will take place for the support system.
Please see below for details on what will be affected.

[Support Center]
- The support center cannot be used during maintenance.
*It will be possible to respond to e-mails that have been sent from support.

[In-game Help Desk]
- The in-game help desk can be used as usual.

[Support Services]
- We are unable to respond to inquiries received during the maintenance.
We will respond to all inquiries in the order that they were received after the maintenance has ended.

We apologize for any inconvenience this may be causing and thank you for your understanding.

[Date & Time]
Jan. 26, 2020 10:00 p.m. to Jan. 27, 2020 12:00 a.m. (PST)
* Completion time is subject to change.

[Affected Service]
- Support System