Information
Updates
Feb. 7, 2020 13:14 [PST] From: PlayOnline
Recovery from Account Management System Issue (Feb. 7)

We are pleased to announce that the technical difficulties with login to the Square Enix Account Management System has been resolved.

We apologize for any inconvenience this may have caused.

[Date & Time]
Feb. 6, 2020 18:30 to 23:00 (PST)
Feb. 7, 2020 7:30 to 10:55 (PST)

[Details]
-Not able to log in to PlayOnline using the Square Enix Account Management System
-Not able to login to the FINAL FANTASY XI Forum
-Not able to login to the Square Enix Account Management System
-An error is displayed when using the Square Enix Account Management System after logging in.

[Cause]
Server equipment issues

[Affected Services]
-PlayOnline
-FINAL FANTASY XI Forum
-Square Enix Account Management System

*Updated Feb. 10, 2020, 0:40 (PST)
Added an instance of the same issue happened on Feb. 6, 2020 18:30 to 23:00 (PST).