Jul. 3, 2020 15:00 [PDT] From: PlayOnline

COVID-19 Update: Temporary Support Closure (Jul. 3)

Update on Temporary Support Closures We are pleased to report that the Support Center live chat service will be available starting Monday, Jul. 6, at 9:00 (PDT). Live chat support will be available Monday through Friday from 9:00 to 18:00 (PDT). Our next focus is on restoring the Support Center phone support. Available Support: Support Center Email Correspondence In-Game Help Desk Correspondence In-Game Game Master (GM) Contacts Support Center Live Chat (Updated) Temporarily Unavailable Support: Support Center Phone Calls Please note that while we will be closely monitoring the stability of the chat service, there may be intermittent issues as our staff continues to work remotely. We appreciate your patience and understanding as we work to increase the avenues of support and we will continue to update you as the situation develops.