Information
Updates
Sep. 10, 2021 16:26 [PDT] From: PlayOnline
Recovery from Account Management System Issue (Sep. 10)

We are pleased to announce that the Square Enix Account Management System technical difficulty has been resolved.

We apologize for any inconvenience caused, and we thank you for your understanding.

[Date & Time]
Sep. 10, 2021 8:10 to 9:04 (PDT)

[Details]
?Unable to transfer from a PlayOnline ID to a Square Enix Account, or unable to log in for the first time if they are linked
?Unable to transfer from a PlayOnline ID to a Square Enix Account
?Unable to change account information or use payment features in the Square Enix Account Management System

[Cause]
Server Program Issue

[Affected Services]
- PlayOnline
- FINAL FANTASY XI
- Square Enix Account Management System