Information
Updates
Apr. 20, 2024 21:50 [PDT] From: PlayOnline
Account Management System Maintenance (Apr. 22)

We will be performing maintenance on the Square Enix Account Management System at the time below.

During maintenance, the following operations and procedures will not be available.

We apologize for any inconvenience this may cause and thank you for your understanding.

[Date & Time]
Apr. 22, 2024 21:50 to Apr. 23, 2024 0:00 (PDT)
* Completion time is subject to change.

[Details]
Unable to use a credit card or ELV for the following:
- Registering or changing method of payment
- Purchasing a security token
- Applying for a World Transfer
- Purchasing or restoring content ID
- Purchasing expansion content or extra scenarios

Unable to use a credit card, ELV, PayPal, or Boletobancario for the following:
- Charging Square Enix Crysta

[Affected]
- Customers using credit card, ELV, PayPal, or Boletobancario as payment methods