May 24, 2024 00:35 [PDT] From: FINAL FANTASY XI

[NA] Upcoming Changes to FINAL FANTASY XI Payments

Thank you for your continued support of FINAL FANTASY XI. We have an announcement regarding upcoming changes related to FINAL FANTASY XI subscription and Crysta purchases. Beginning June 25, 2024, all customer transactions processed via PlayOnline, including subscriptions and Crysta, will be subject to any state or local sales tax, where applicable. Any purchases made following the introduction of these changes will be adjusted to include estimated sales tax based on the address registered on the account from which the purchase is made. Please note that this change will also apply to recurring subscriptions paid by credit card or Crysta to your service account, and any subscription charges processed following the introduction of these changes will also be subject to applicable sales tax. To avoid incorrect charges, please ensure that the address registered to your Square Enix account is correct. You can confirm and update your registered address by logging into the Square Enix Account Management System (https://secure.square-enix.com/) and accessing the "Account Information" section from the "Account" menu. Additional details regarding these updates will be provided in future notices.