Sep. 9, 2025 17:05 [PDT] From: FINAL FANTASY XI

Transition from Phone Support to Digital Channels

We’re making a change to how you can reach us. Effective September 30, 2025, we will no longer offer phone support. Our support team will still be available to reach via email and webchat support by visiting: https://support.na.square-enix.com/ We appreciate your understanding as we focus on providing consistent, high-quality support through these digital channels. Thank you, SQUARE ENIX Customer Support Team