Oct. 6, 2025 19:00 [PDT] From: PlayOnline

PlayOnline and Related Services Maintenance (Oct. 8)

At the following time, we will be conducting system maintenance of PlayOnline and the server which manages PlayOnline member information, as well as performing server maintenance to accompany the version update of FINAL FANTASY XI. During this maintenance, the following services will be unavailable. - PlayOnline - FINAL FANTASY XI - Friend List Plus - The following actions in relation to Square Enix Account Management System's PlayOnline and FINAL FANTASY XI - Migrating from PlayOnline Account to Square Enix Account - Creation/cancellation of membership, new registration to PlayOnline - Creation/cancellation/restoration of service accounts - Registering campaign codes - Transfer from free trial account - The following actions/services in relation to Optional Services > Creating new subscription to Optional Services > Changing payment methods > Cancelling/restarting automatic payments > Changing a PlayOnline password > Character World Transfer Service > Character Race Change Service > Contract procedure for Mog Wardrobe 3 to 8 > Purchase of expansion content > Confirming campaign code registration history We apologize for the inconvenience and we thank you for your understanding. *The FINAL FANTASY XI World Transfer Service will be unavailable starting 30 minutes before the maintenance. *This maintenance will be accompanied by a client program version update. After maintenance is complete, the update will automatically begin after you press the “Play” button. After that, please follow the instructions on the screen. *After the maintenance ends, a spike in access is expected. If you encounter congestion errors such as “POL-1160” and “POL-0010” during the confirmation screen or while downloading, we apologize for the inconvenience, and we ask that you try again after waiting for some time. To ensure a smooth version update, we ask for your understanding and cooperation. *Update details will be announced on Oct. 8, 2025 (PDT). [Date & Time] Oct. 8, 2025 19:00 to Oct. 9, 2025 0:30 (PDT) *Completion time is subject to change. [Details] - PlayOnline system maintenance - FINAL FANTASY XI version update server maintenance [Affected Service] PlayOnline services