Information
Updates
Nov. 11, 2025 08:20 [PST] From: FINAL FANTASY XI
Compensation for the Records of Eminence Special Reward Bug

Regarding the special rewards that could not be received due to the bug that occurred on November 10, 2025, we plan to implement the following compensation measures.

[Date & Time]
Starting around Nov. 11, 2025 19:00 (PST)

[Players that are affected]
Customers who were unable to receive the special reward from Records of Eminence due to a bug that occurred on November 10, 2025.

[Details on eligible items for compensation]
- The following exclusive rewards, which were confirmed as not received during this investigation, will be sent to your delivery box.
*Since messages are sent sequentially for each target character, it may take some time for them to be received.

??Silver Voucher?Copper Voucher?Cipher: Ark MR?
??Abdhaljs Seal?Rem's Tale Ch.1?Rem's Tale Ch.2?
??Mars Orb?Meat Jerky?Ice Crystal?Fire Crystal?
??Inv. Report?Coveffe Musings?Mikhe's Memo?
??Death for Dim.?Swing and Stab?Noillurie's Log?
??Clash Of Titans?Old Case?Old Case +1

- For key items “ Rem's Tale Ch.1” and “ Rem's Tale Ch.2”, we will provide compensation with “Abdhaljs Seal”.

- Regarding Deeds, we plan to implement a dedicated item during a future maintenance update and send it to eligible recipients.  We will notify the players again on the timing of the item being sent.

We apologize for any inconvenience this may cause, and we thank you for your understanding.