Information
Updates
Aug. 11, 2006 00:30 [PDT] From: PlayOnline
PlayOnline Information Center Support Issues (Aug. 11)

PlayOnline Information Center phone support will be experiencing longer than usual wait times, and Live chat support will be closed during the following period, due to network maintenance. Phone support will be unable to assist with issues that require account verification. However, other phone support such as technical support or general questions will be provided. 

We apologize for any inconvenience this may cause you. Thank you for your patience, and understanding.


[Date & Time]
Aug 11, 2006 from 9:00 to 18:00 (PDT)

[Details]
- Phone calls will have longer than usual wait times.
- Live chat support will be closed. 
- Unable to provide the phone support that requires the confirmation of the customer information.

[Cause]
Network maintenance.

[Affected Services]
PlayOnline Information Center phone and live chat Support.