| Select the characters that you would like to continue to be billed and then click "Next." |
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| * | Characters that are currently being billed will already be checked. If you do not want them to continue to be billed, please uncheck them. |
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| * | Characters that have been cancelled will be transferred as such and thus, no check boxes will be displayed for them. Cancelled characters can be reactivated after the transfer procedures have concluded. If you cannot check any characters, please click "Next" and continue the procedures. |
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| * | Reactivating Characters
Select "Select Service" from the menu on the left, select the Options List for the appropriate PlayOnline ID, and look under the "Options Cancelled/To be Cancelled" list. To reactivate any of the characters listed here, check the character's checkbox and click "Reactivate." Details on reactivating characters. |
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| * | PlayOnline is a basic service and cannot be unchecked. |