We recommend that users utilize the one-time password feature to add an additional layer of security to Square Enix accounts. In addition to the existing Square Enix Security Token and Software Token, users may now use various software authenticators for their one-time password needs.
Software authenticators (Google Authenticator, Microsoft Authenticator, etc.) are free applications developed for smartphones (iOS or Android) for the purpose of displaying one-time passwords.
Once you've completed the registration process, you simply need to open the app to view the one-time password. These apps are available free of charge, and we highly recommend taking advantage of the one-time password feature if you have yet to add one to your Square Enix account.
Learn more about setting up a software authenticator.
About Square Enix Security Tokens
The Square Enix Security Token and Square Enix Software Token will continue to be available for use.
Learn more about setting up a one-time password.
Square Enix Software Token Users
If you are using a Software Token on your smartphone and decide to switch to a new phone or update your device's operating system, or you have deleted your Software Token application, you will need to use your Software Token's Emergency Removal Password to remove your Software Token from the old device, after which you must re-register the token to your new device.
Learn more about switching devices or deleting your Software Token.