FINAL FANTASY XI Official Web Site: Information
http://www.playonline.com/ff11us/index.shtml
The latest news on updates, server maintenance, and more straight from the official site!enAll Worlds Maintenance (Sep. 28)
http://www.playonline.com/ff11us/polnews/news27775.shtml
During this period, FINAL FANTASY XI will be unavailable.
We apologize for any inconvenience this may cause, and we thank you for your understanding.
*World transfer services will become unavailable 30 minutes prior to the maintenance period.
[Date & Time] Sep. 28, 2026 22:00 to 23:30 (PDT) *Completion time is subject to change.
[Details] Preparations for Moogle Support Campaign for New & Returning Adventurers
[Affected Service] - FINAL FANTASY XI]]>Sun, 27 Sep 2026 14:00:17 JSTNotice about Software Tokens/Authentication Apps (Sep. 15)
http://www.playonline.com/ff11us/polnews/news27771.shtml
If you are using a Software Token or Software Authenticator (Google Authenticator, Microsoft Authenticator, etc.) on your smartphone and decide to switch to a new phone or delete the app, you will need to use an Emergency Removal Password to remove your Software Token/Software Authenticator from the old device, after which you must re-register the app to your new device. If you are planning on switching phones or deleting the application, please be sure you have your Emergency Removal Password at hand first.
*In the case you cannot perform an emergency removal of the Software Token/Software Authenticator, you will no longer be able to log in to or use the various services related to your applicable Square Enix account. *New registrations for Software Tokens have closed as of November 21, 2023, so please use Software Authenticator Apps or Square Enix Security Tokens (Key Ring Type) after performing the Emergency Removal.
How to confirm your Emergency Removal Password
(1) Log in to the Square Enix Account Management System.
(2) After you have logged into the Square Enix Account Management System, your Emergency Removal Password will be displayed under Token Usage Status below the Square Enix Account Information section.
*The Emergency Removal Password is a one-time password that changes after each use. After you have used it, you must log into the Square Enix Account Management System again to obtain your new one-time Emergency Removal Password.
Before you switch phones or delete the application, please be sure to follow the above steps to confirm and store your Emergency Removal Password in a safe place. After you have switched phones or deleted your application, this password will be necessary to perform the Emergency Removal of the Software Token/Software Authenticator registered to your old device.
How to perform an emergency removal of your Software Token/Software Authenticator
(1) Go to the Software Token/Software Authenticator Emergency Removal page and enter your Square Enix ID and password and your Emergency Removal Password.
(2) An email containing the Software Token/Software Authenticator removal URL will be sent to the email address registered to your Square Enix account.
(3) Click on the URL to remove your Software Token/Software Authenticator * Note that the URL will expire after 60 minutes. Please be sure to click on it and complete the removal of your Software Token/Software Authenticator before it expires.
How to Re-register your Software Token/Software Authenticator
Please visit the links below for step-by-step instructions on re-registering your app and purchasing a Square Enix Security Token. *New registrations for Software Tokens have closed as of November 21, 2023, so they may no longer be used after an Emergency Removal. Please use Software Authenticator Apps or Square Enix Security Tokens (Key Ring Type).
If you have lost your Emergency Removal Password or are unable to perform the emergency removal of the Software Token or Software Authenticator yourself, the Support Center will be able to remove it for you once account ownership is verified. Please review the FAQ below for further details.
How do I remove the Square Enix Security Token from my account? https://sqex.to/mVZ
If you have any questions or concerns regarding the steps described in this announcement, please contact the Square Enix Support Center.
Square Enix Support Center https://sqex.to/s5G9O]]>Wed, 16 Sep 2026 12:18:25 JSTFINAL FANTASY XI Updated (Sep. 9)
http://www.playonline.com/ff11us/polnews/news27767.shtml
*The FINAL FANTASY XI client will be automatically updated. Any time after the date and times listed below, simply pressing the "Play" button and following the on-screen instructions will begin the update.
[Date & Time] Sep. 9, 2026 22:00 (PDT)
[Affected Service] - FINAL FANTASY XI
[Update Details] - Please visit the page below for the additional information regarding this version update. https://sqex.to/bFbSc]]>Thu, 10 Sep 2026 15:03:10 JSTAll Worlds Maintenance (Sep. 9)
http://www.playonline.com/ff11us/polnews/news27764.shtml
We apologize for any inconvenience this may cause and thank you for your patience.
*This maintenance will be accompanied by a client program version update. After maintenance is complete, the update will automatically begin after you press the Play button. After that, please follow the instructions on the screen.
*World transfer services will become unavailable 30 minutes prior to the maintenance period.
*After the maintenance ends, a spike in access is expected. If you encounter congestion errors such as POL-1160 and POL-0010 during the confirmation screen or while downloading, we apologize for the inconvenience, and we ask that you try again after waiting for some time.
To ensure a smooth version update, we ask for your understanding and cooperation.
*Update details will be announced on Sep. 9, 2026 (PDT).
[Date & Time] Sep. 9, 2026 22:00 to 23:30 (PDT) *Completion time is subject to change.
[Affected Service] FINAL FANTASY XI]]>Tue, 08 Sep 2026 14:00:05 JSTForum Recovery (Sep. 3)
http://www.playonline.com/ff11us/polnews/news27760.shtml
We apologize for any inconvenience this may have caused and thank you for your patience.